Internal Communications Software Built for Regulated Enterprises

Heed is an ISO 27001-certified internal communications platform used by over two million employees across financial services, healthcare, government, and construction. Launched in 2017, Heed delivers messages across desktop alerts, email, SMS, mobile, wallpaper, screensavers, and lock screens from a single platform — with full support for on-premises deployment, regional cloud hosting, and Active Directory, SSO and SAML authentication.

Headquartered in London with offices in Vancouver, Heed is built for organisations where security, data residency, and compliance are non-negotiable.

Trusted by leading enterprise organisations

Our Mission

At Heed, our mission is to help organisations communicate with clarity, speed, and confidence. We believe employees deserve timely, relevant information - not cluttered inboxes or missed updates.

That’s why we built Heed, to give every organisation a simple, reliable way to deliver the right message to the right people, on any device. By bridging the gap between communication and action, we empower businesses to stay informed, aligned, and ready to respond.

Our Vision

Our vision is to create a workplace where critical information is never missed and every employee is connected to the decisions that matter.

We aim to set the standard for enterprise communication - combining intelligent delivery, analytics, and security to ensure messages drive measurable outcomes. By transforming how organisations distribute and track information, Heed is shaping a future where communication is not just faster, but smarter, safer and fully accountable.

Our core values

What keeps Heed moving forward

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Accountability

Every message matters - we ensure delivery, visibility, and traceability at every step.

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Clarity

We simplify complex communication, making critical information clear and actionable.

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Innovation

At Heed, we continually evolve to meet the needs of modern enterprises with secure, scalable technology.

Customers love our app

Read how leading organisations improved internal communication with Heed.

AJ
Alex J.
We were struggling with scattered communication and inconsistent engagement tracking. Heed centralised everything alerts, emails and gave us clear reporting to back it up. The platform has helped us cut down on internal confusion and boost response rates, especially for time-sensitive updates.

SH
Spencer H.
Onboarding process was very smooth, with clear communication from the Heed team. I'm particularly fond of the email builder which I've been using for both internal and external communications. Heed has been a game changer in helping us boost engagement across our remote team.

AP
Alejandra P.
What do you like best about Heed?
That I keep communication with all my team even if we are not at the same place.

LP
Luke P.
Really happy with Heed. Implemented this a while ago and its really sped up the communication of our team. We work across the globe and it has become vital. Great team and customer service too. 10/10

AP
Abhilash P.
Awareness and consideration, Qualities that enrich communication and decision making.

JH
John H.
Heed quite honestly is by far one of the easiest and most responsive of all vendors I have worked with.

SR
Shivam R.
The best thing I liked about heed is its automated features about repetitive tasks, which is unique as per my experience.

JW
James W.
Heed makes it easy to reach employees instantly with messages that don’t get missed.

Seamless Integrations with Heed for Internal Communication

Heed integrates seamlessly with leading systems such as SharePoint, ServiceNow, Salesforce, and Workday, so you can enhance internal communication without changing the way you work.

Customer Stories

Discover real stories from organisations using Heed to transform their employee communication.

Enterprise Major Incident & Monitoring Communications in Banking

Discover how Citi uses Heed's on-premises solution to automate major incident communications, integrate with ServiceNow and Netcool via Kafka, and deliver governed enterprise alerts at scale.

Strengthening Communication in Education with Heed

A UK university improved internal communication with Heed’s alerts, boosting visibility to 92%, reducing missed deadlines and strengthening HR and employee benefits communication campus-wide.

Transforming Internal Communication Strategy in Healthcare with Heed

Heed's desktop alerts delivered critical notifications to clinical and admin staff, improving message visibility and reducing email reliance.

Common Questions

In this section, we address common queries about our application features, subscription options, and support services to help you navigate your experience effortlessly.

Let's have a chat

Talk to us about keeping your employees informed, engaged and inspired - book a call today!

Proudly connecting teams worldwide, enhancing communication, and boosting employee engagement for a unified workforce.