Desktop Alert Software for Internal Communications

Achieve maximum visibility for important messages, using a desktop alert to ensure they stand out and are noticed by your team without delay

Secure and Effective Desktop Alerts for Workplace Communication

Cut through the noise with desktop alerts that demand attention

Desktop alerts are pop-up notifications that appear directly on employee screens - above all other open applications - ensuring your most important messages are seen the moment they're sent. Unlike email or instant messaging, there's no inbox to check and no notification badge to overlook.

For high-priority messages, acknowledgement can be required before the alert is dismissed - giving you a complete audit trail of who received and confirmed your communication.

Full-screen takeovers to subtle pop-ups - the right format for every message

Not every message carries the same urgency, and your alert format should reflect that. Choose from full-screen emergency alerts that block all other activity, standard pop-ups that appear without disrupting workflow, or ticker-style messages for low-priority updates.

Each format is fully brandable - apply your logo, colours, and fonts to maintain a consistent identity across every alert.

Rich media and interactive elements that get employees to act

Text-only alerts get ignored. Heed desktop notifications support rich content - embed images, video, hyperlinks, and action buttons directly within the alert to make messages more compelling and easier to act on.

Delivery and engagement data is tracked automatically, showing who opened the alert, who clicked through, and who acknowledged receipt - so you can measure impact and refine your approach over time.

Reach employees fast with targeted desktop alerts

Video Alerts

Share engaging video messages to deliver updates, explain changes, or support quick training.

Survey Alerts

Collect instant feedback with on-screen surveys, making it easy to capture opinions, measure engagement, and gather insights in real time.

Emergency Alerts

Display critical messages for immediate attention, ensuring employees are instantly aware of safety issues, or important instructions.

Mass Notifications

Reach large groups with important updates, ensuring consistent communication across departments, locations, or the entire organisation.

Boost your internal communication with a Heed desktop alert.

Streamline communication with quick, actionable desktop alerts.

Major Incident Management

Heed optimizes incident management with real-time alerts, enabling fast response and resolution.

Internal Communications

Heed improves internal communication with real-time updates, keeping your employees connected and informed.

Crisis Communication

Heed streamlines crisis communication with instant alerts, ensuring quick team response.

Discover More of Heed's Features for Internal Communications

Common Questions

Everything you need to know about desktop alerts - from how they work to how they're deployed across your organisation.

Customer Stories

Discover real stories from organisations using Heed to transform their employee communication.

Enterprise Major Incident & Monitoring Communications in Banking

Discover how Citi uses Heed's on-premises solution to automate major incident communications, integrate with ServiceNow and Netcool via Kafka, and deliver governed enterprise alerts at scale.

Strengthening Communication in Education with Heed

A UK university improved internal communication with Heed’s alerts, boosting visibility to 92%, reducing missed deadlines and strengthening HR and employee benefits communication campus-wide.

Transforming Internal Communication Strategy in Healthcare with Heed

Heed's desktop alerts delivered critical notifications to clinical and admin staff, improving message visibility and reducing email reliance.